Terms of Service

Misti AI Ltd — getmistiai.com
Last updated: May 2026

1. Acceptance of Terms

By accessing and using the website at getmistiai.com (the "Website") and any services provided by Misti AI Ltd ("Misti AI", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Services.

2. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations;
  • Transmit any unsolicited or unauthorized advertising or promotional material;
  • Attempt to gain unauthorized access to any part of the Website or our systems;
  • Interfere with the proper working of the Website;
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website;
  • Use automated means to scrape or extract content from the Website without our prior written consent.

3. Intellectual Property

The Website and its original content, features, and functionality are owned by Misti AI Ltd and are protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any material from this Website without our prior written permission.

4. Platform Services

Access to and use of the Misti AI platform (the "Platform") is governed by a separate agreement between Misti AI Ltd and the deploying customer organisation. These Website Terms of Service apply to use of the Website (getmistiai.com) only. If you are an existing customer, your use of the Platform is governed by your executed service agreement with Misti AI Ltd.

5. Accuracy of Information

We strive to keep the information on our Website accurate and up to date. However, we do not warrant that the Website content is complete, accurate, or current. Outcome metrics referenced on this Website (e.g., investigation time reductions, compliance rates) represent anonymised results from specific deployed facilities and are not guarantees of specific results for any individual deployment.

6. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Misti AI Ltd does not warrant that: the Website will be uninterrupted or error-free; the results obtained from using the Website will be accurate or reliable; or any errors in the Website will be corrected.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Misti AI Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website. In any event, our aggregate liability to you for claims arising out of these Terms shall not exceed £100.

8. External Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. Misti AI Ltd has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Inclusion of a link does not imply endorsement.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you acknowledge that you have read and understood our Privacy Policy.

10. Cookie Policy

Our Website uses cookies as described in our Cookie Policy. By continuing to use the Website after being informed of our cookie usage, you consent to our use of cookies as described therein.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on the Website and updating the "Last updated" date at the top of this page. Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your rights as a consumer under any applicable mandatory consumer protection laws in your country of residence.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • Misti AI Ltd
  • Email: [email protected]
  • Address: 11 York Way, London N1C 4AS, United Kingdom
  • Phone: +44 20 3936 5557